HONOLULU, HI – Hawaii Attorney General Anne Lopez, in conjunction with 51 attorneys general forming the Anti-Robocall Multistate Litigation Task Force, has issued warnings to nine voice service providers suspected of violating state and federal laws by continuing to route unlawful robocalls across their networks.

The warning letters, sent today, detail the task force’s investigation and analysis of each provider’s involvement in illegal and/or suspicious robocall traffic. The task force alleges that these companies have failed to adequately address the problem despite previous demands to identify, investigate, and mitigate the issue.

“These telecommunications companies continue to transmit suspected illegal robocall traffic, despite task force demands to identify, investigate and mitigate suspicious, high-volume robocalls across their networks,” said Attorney General Lopez. “Many robocall scammers trick people into giving up personal information or into paying them money and it’s time for these telecommunications companies to stop transmitting illegal robocalls and become part of the solution.”

The nine companies receiving warning letters are:

• Global Net Holdings: Received at least 153 traceback notices for scams involving government and financial imposters, suspicious Amazon charges, credit card interest rate reductions, Medicare scams, and others.
• All Access Telecom: Received over 356 traceback notices since the end of 2023 for scams involving political impersonations, cable discount scams, and others.
• Lingo Telecom: Received over 105 traceback notices since the end of 2023 for scams involving Social Security imposters, utility disconnections, and others.
• NGL Communications: Received at least 100 traceback notices since the end of 2023 for robocalls about COVID financial relief, student loan forgiveness, and others.
• Range: Received over 590 traceback notices since 2019 for robocalls about utilities rebates, Medicare advisors, financial impersonations, and others.
• RSCom Ltd.: Received nearly 1,000 traceback notices since 2019 for scam calls about tax relief, private entity imposters, utility disconnections, and others.
• Telcast Network: Received at least 800 traceback notices about illegal and suspicious robocalls involving financial and utility imposters, utilities rebates, and others.
• ThinQ Technologies (Commio): Received over 500 traceback notices since 2019 about government imposters, debt relief/financing, suspicious Amazon charges, and others.
• Telcentris (Voxox): Received over 400 traceback notices since 2019 about scam calls involving Social Security imposters, the Amazon scam, and others.

A traceback notice is an alert that indicates a specific telecommunications provider is believed to be originating or transmitting potentially illegal robocall traffic. The high volume of these notices received by these nine companies raises significant concerns about their compliance with anti-robocalling laws.

The Anti-Robocall Multistate Litigation Task Force has also shared its concerns and findings with federal law enforcement partners, including the Federal Communications Commission (FCC), signaling a potential escalation of enforcement actions.

Copies of the warning letters are available here.